The customer has the right to return the products he bought, free of charge and without having to announce the reason why he wants the products returned, within an exclusive period of fourteen (14) calendar days from the date he receives the products. In this case, the customer is charged only the direct cost of returning the products.
Returns are accepted only if the returned products are in the same condition in which the customer received them, ie without having been unsealed or their packaging has been tampered with, together with the relevant retail sales receipt or invoice.
To avoid inconvenience, it is good for the customer to carefully check at the time of delivery of the order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc.).
In case you want to return the products you bought through www.archontakis.com, the address to which the products must be sent for return is: Kokkinos Pyrgos Chania, PC 73200 mandatory together with the retail sales receipt or the invoice that accompanied them.

    Order Information

    As all Return Requests are linked to the order from which the products are to be returned, you will need to enter some information about your order so that we can locate it:

    First name (*)

    Last name (*)

    E-mail (*)

    Telephone (*)

    Order number (*)

    Product name (*)

    Product number (*)

    Reason of return (*)

    The product has been opened (*)

    More information


    The Order Code field must be filled in with the order number sent to you in the confirmation email as soon as you entered it.
    The E-mail field should be filled in with the email you stated when placing the order.

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